Return & Refund Policy
Last Updated: September 3, 2026
At Yaari Fragrance, we want you to be satisfied with your purchase. Please read the following policy carefully before placing your order.
Returns
Due to the nature of fragrance products and hygiene considerations, we generally do not accept returns or exchanges for products that have been opened, used, sprayed, or tampered with.
A return may be considered if:
- You received the wrong product
- The product was damaged during delivery
- The product has a manufacturing or packaging defect
- The package arrived incomplete
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect product, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Photos/videos of the package and product
- A brief description of the issue
Our team will review the request and, where applicable, arrange a replacement or refund.
Refunds
If your refund is approved, the refund will be processed through the applicable payment method or another agreed method.
For Cash on Delivery orders, any approved refund will be handled through a suitable refund method communicated by our customer support team.
Shipping charges may be non-refundable unless the return is due to an error on our part or a damaged/defective product.
Non-Returnable Items
Returns are generally not accepted for:
- Opened or used perfumes
- Products that have been sprayed
- Products damaged after delivery due to customer handling
- Products without their original packaging
- Orders where the customer simply changes their mind after receiving the product
Cancellation
Order cancellation requests should be made as soon as possible. Once an order has been dispatched, cancellation may no longer be possible.
Contact Us
For return or refund requests, contact us at:
Email: [email protected]
Phone/WhatsApp: +923125108505
We reserve the right to review each return or refund request individually and make a decision based on the circumstances and applicable consumer laws.