Frequently Asked Questions

1. What type of perfumes do you sell?

Yaari Fragrance offers a curated collection of premium fragrances for men and women, along with selected testers.

2. Are your perfumes original?

Yaari Fragrance products are our own branded fragrances. Some of our fragrances are inspired by popular and well-known fragrance profiles. They are not the original products of the brands they are inspired by.

3. How can I choose the right perfume?

Each product page includes fragrance notes and a description to help you understand the scent profile. You can also contact our customer support team if you need help choosing a fragrance.

4. Do you offer testers?

Yes, we offer testers for selected fragrances. Please check the Testers collection for currently available options.

5. How long does delivery take?

Orders are generally delivered within 3–7 business days across Pakistan. Delivery to remote areas may take longer.

6. Do you offer Cash on Delivery?

Cash on Delivery may be available for eligible locations and orders. Available payment methods will be shown at checkout.

7. Do you offer online payment?

Yes. We offer secure online payment options through the payment methods available at checkout.

8. Can I cancel my order?

You can request cancellation as soon as possible after placing your order. Once an order has been dispatched, cancellation may no longer be possible.

9. Can I return or exchange a perfume?

Because perfumes are personal-use products, opened or used fragrances generally cannot be returned or exchanged.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. For complete details, please see our Return & Refund Policy.

10. What should I do if I receive a damaged or incorrect product?

Please contact us within 48 hours of delivery and provide your order number along with clear photos/videos of the package and product. Our team will review the issue and assist you with a replacement or refund where applicable.

11. Do you deliver all across Pakistan?

Yes, we aim to provide delivery across Pakistan. Delivery availability and time may vary depending on the destination.

12. How can I contact Yaari Fragrance?

You can contact us through:

WhatsApp/Phone: +923125108505
Email: [email protected]

Our customer support team will be happy to assist you.